{"id":39,"date":"2026-08-26T22:45:27","date_gmt":"2026-08-26T20:45:27","guid":{"rendered":"https:\/\/ameora.fr\/?page_id=39"},"modified":"2026-08-28T15:20:58","modified_gmt":"2026-08-28T13:20:58","slug":"contact","status":"publish","type":"page","link":"https:\/\/ameora.fr\/index.php\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"\n<style>\n\/* =========================================\n   AMEORA \u2014 PAGE CONTACT\n   ========================================= *\/\n\n.ameora-contact-page,\n.ameora-contact-page * {\n    box-sizing: border-box;\n}\n\n.ameora-contact-page {\n    width: 100%;\n    max-width: 1180px;\n    margin: 0 auto;\n    padding: 70px 30px 90px;\n    font-family: \"Inter\", Arial, sans-serif;\n    color: #2A2523;\n}\n\n.ameora-contact-page h1,\n.ameora-contact-page h2,\n.ameora-contact-page h3,\n.ameora-contact-page p {\n    margin-top: 0;\n}\n\n.ameora-contact-page h1 {\n    font-family: \"Inter\", Arial, sans-serif;\n    font-size: 48px;\n    line-height: 1.1;\n    font-weight: 500;\n    letter-spacing: -1.5px;\n    color: #2A2523;\n    margin-bottom: 22px;\n}\n\n.ameora-contact-page h2 {\n    font-family: \"Cormorant Garamond\", Georgia, serif;\n    font-size: 38px;\n    line-height: 1.15;\n    font-weight: 600;\n    color: #2A2523;\n    margin-bottom: 20px;\n}\n\n.ameora-contact-page h3 {\n    font-family: \"Cormorant Garamond\", Georgia, serif;\n    font-size: 25px;\n    line-height: 1.2;\n    font-weight: 600;\n    color: #2A2523;\n    margin-bottom: 10px;\n}\n\n.ameora-contact-page p {\n    font-size: 16px;\n    line-height: 1.8;\n    color: #4A423E;\n}\n\n\n\/* ---------- INTRO ---------- *\/\n\n.ameora-contact-intro {\n    max-width: 760px;\n    margin: 0 auto 75px;\n    text-align: center;\n}\n\n.ameora-contact-eyebrow {\n    margin-bottom: 20px;\n    font-size: 13px;\n    line-height: 1;\n    text-transform: uppercase;\n    letter-spacing: 2px;\n    font-weight: 600;\n    color: #B7894F;\n}\n\n.ameora-contact-intro .lead {\n    max-width: 660px;\n    margin: 0 auto;\n    font-size: 18px;\n    line-height: 1.75;\n}\n\n\n\/* ---------- PRINCIPAL ---------- *\/\n\n.ameora-contact-main {\n    display: grid;\n    grid-template-columns: minmax(0, .75fr) minmax(0, 1.25fr);\n    gap: 65px;\nalign-items: stretch;\n    margin-bottom: 90px;\n}\n\n\n\/* ---------- INFOS ---------- *\/\n\n.ameora-contact-info {\n    padding: 48px 42px;\n    background: #F3ECE4;\n}\n\n.ameora-contact-info > p {\n    margin-bottom: 38px;\n}\n\n.ameora-contact-item {\n    padding: 25px 0;\n    border-top: 1px solid #E0D3C7;\n}\n\n.ameora-contact-item:last-child {\n    padding-bottom: 0;\n}\n\n.ameora-contact-label {\n    display: block;\n    margin-bottom: 8px;\n    color: #B7894F;\n    font-size: 12px;\n    font-weight: 600;\n    letter-spacing: 1.2px;\n    text-transform: uppercase;\n}\n\n.ameora-contact-value {\n    margin: 0 !important;\n    color: #2A2523 !important;\n    font-size: 16px !important;\n}\n\n.ameora-contact-value a {\n    color: #2A2523;\n    text-decoration: none;\n}\n\n.ameora-contact-value a:hover {\n    color: #B7894F;\n}\n\n\n\/* ---------- FORMULAIRE ---------- *\/\n\n.ameora-contact-form {\n    padding: 48px;\n    background: #FFFFFF;\n    border: 1px solid #E8DED5;\n}\n\n.ameora-contact-form-intro {\n    margin-bottom: 35px;\n}\n\n.ameora-form-placeholder {\n    padding: 45px 35px;\n    border: 1px dashed #D8BFA9;\n    background: #FAF7F2;\n    text-align: center;\n}\n\n.ameora-form-placeholder strong {\n    display: block;\n    margin-bottom: 8px;\n    font-size: 16px;\n    color: #2A2523;\n}\n\n.ameora-form-placeholder p {\n    margin: 0;\n    font-size: 14px;\n}\n\n\n\/* ---------- R\u00c9ASSURANCE ---------- *\/\n\n.ameora-contact-support {\n    margin-bottom: 90px;\n}\n\n.ameora-contact-support-header {\n    max-width: 700px;\n    margin: 0 auto 45px;\n    text-align: center;\n}\n\n.ameora-contact-support-grid {\n    display: grid;\n    grid-template-columns: repeat(3, minmax(0, 1fr));\n    gap: 22px;\n}\n\n.ameora-contact-support-card {\n    padding: 36px 32px;\n    text-align: center;\n    background: #FFFFFF;\n    border: 1px solid #E8DED5;\n}\n\n.ameora-contact-support-icon {\n    display: block;\n    margin-bottom: 20px;\n    color: #B7894F;\n    font-family: \"Cormorant Garamond\", Georgia, serif;\n    font-size: 30px;\n}\n\n.ameora-contact-support-card p {\n    margin-bottom: 0;\n    font-size: 15px;\n}\n\n\n\/* ---------- CTA ---------- *\/\n\n.ameora-contact-cta {\n    padding: 70px 40px;\n    text-align: center;\n    background: #F3ECE4;\n}\n\n.ameora-contact-cta h2 {\n    margin-bottom: 14px;\n}\n\n.ameora-contact-cta p {\n    max-width: 620px;\n    margin: 0 auto 30px;\n}\n\n.ameora-contact-button {\n    display: inline-block;\n    padding: 14px 28px;\n    background: #B7894F;\n    color: #FFFFFF !important;\n    font-family: \"Inter\", Arial, sans-serif;\n    font-size: 14px;\n    font-weight: 600;\n    line-height: 1;\n    text-decoration: none !important;\n    text-transform: uppercase;\n    letter-spacing: .3px;\n    border-radius: 2px;\n    transition: background .2s ease, transform .2s ease;\n}\n\n.ameora-contact-button:hover {\n    background: #2A2523;\n    color: #FFFFFF !important;\n    transform: translateY(-1px);\n}\n\n\n\/* ---------- MOBILE ---------- *\/\n\n@media (max-width: 900px) {\n\n    .ameora-contact-page {\n        padding: 50px 22px 70px;\n    }\n\n    .ameora-contact-page h1 {\n        font-size: 40px;\n    }\n\n    .ameora-contact-page h2 {\n        font-size: 34px;\n    }\n\n    .ameora-contact-intro {\n        margin-bottom: 55px;\n    }\n\n    .ameora-contact-main {\n        grid-template-columns: 1fr;\n        gap: 30px;\n        margin-bottom: 65px;\n    }\n\n    .ameora-contact-support-grid {\n        grid-template-columns: 1fr;\n    }\n\n    .ameora-contact-support {\n        margin-bottom: 65px;\n    }\n}\n\n@media (max-width: 540px) {\n\n    .ameora-contact-page {\n        padding-left: 16px;\n        padding-right: 16px;\n    }\n\n    .ameora-contact-page h1 {\n        font-size: 34px;\n        letter-spacing: -.7px;\n    }\n\n    .ameora-contact-page h2 {\n        font-size: 30px;\n    }\n\n    .ameora-contact-intro .lead {\n        font-size: 16px;\n    }\n\n    .ameora-contact-info,\n    .ameora-contact-form {\n        padding: 32px 24px;\n    }\n\n    .ameora-contact-cta {\n        padding: 50px 24px;\n    }\n}\n\/* ---------- GOOGLE MAPS ---------- *\/\n\n.ameora-contact-form {\n    display: flex;\n    flex-direction: column;\n}\n\n#ameora-contact-form-slot {\n    flex: 0 0 auto;\n}\n\n.ameora-contact-map {\n    flex: 1 1 0;\n    min-height: 0;\n    margin-top: 28px;\n    overflow: hidden;\n    border-top: 1px solid #E8DED5;\n    padding-top: 28px;\n}\n\n.ameora-contact-map iframe {\n    display: block;\n    width: 100%;\n    height: 100%;\n    min-height: 100%;\n    border: 0;\n}\n\n\/* =========================================\n   AMEORA \u2014 GOOGLE MAPS CONSENT\n   ========================================= *\/\n\n.ameora-contact-map {\n    flex: 1 1 0;\n    min-height: 0;\n    margin-top: 28px;\n    padding-top: 28px;\n    border-top: 1px solid #E8DED5;\n    overflow: hidden;\n    display: flex;\n}\n\n.ameora-map-consent {\n    width: 100%;\n    height: 100%;\n    padding: 28px;\n    background: #F3ECE4;\n    display: flex;\n    flex-direction: column;\n    align-items: center;\n    justify-content: center;\n    text-align: center;\n}\n\n.ameora-map-label {\n    margin-bottom: 10px;\n    color: #B7894F;\n    font-size: 12px;\n    font-weight: 600;\n    letter-spacing: 1.5px;\n    text-transform: uppercase;\n}\n\n.ameora-map-consent h3 {\n    margin: 0 0 10px;\n}\n\n.ameora-map-consent p {\n    max-width: 380px;\n    margin: 0 0 20px;\n    font-size: 14px;\n    line-height: 1.6;\n}\n\n.ameora-map-consent-button {\n    padding: 12px 22px;\n    border: 0;\n    border-radius: 2px;\n    background: #B7894F;\n    color: #FFFFFF;\n    font-family: \"Inter\", Arial, sans-serif;\n    font-size: 13px;\n    font-weight: 600;\n    cursor: pointer;\n}\n\n.ameora-map-consent-button:hover {\n    background: #2A2523;\n}\n\n.ameora-map-external {\n    display: inline-block;\n    margin-top: 15px;\n    color: #B7894F !important;\n    font-size: 13px;\n    font-weight: 600;\n    text-decoration: none !important;\n}\n\n.ameora-map-external:hover {\n    color: #2A2523 !important;\n}\n\n.ameora-contact-map iframe {\n    display: block;\n    width: 100%;\n    height: 100%;\n    min-height: 0;\n    border: 0;\n}\n\n\/* Sur mobile les colonnes ne sont plus de hauteur \u00e9gale,\n   on donne donc une vraie hauteur \u00e0 la carte. *\/\n@media (max-width: 900px) {\n\n    .ameora-contact-map {\n        flex: none;\n        height: 320px;\n    }\n\n}\n<\/style>\n\n\n<main class=\"ameora-contact-page\">\n\n    <!-- INTRO -->\n    <section class=\"ameora-contact-intro\">\n\n        <div class=\"ameora-contact-eyebrow\">\n            Parlons-nous\n        <\/div>\n\n        <h1>Contactez Ameora<\/h1>\n\n        <p class=\"lead\">\n            Une question sur un bijou, votre commande\n            ou la livraison ? Nous sommes \u00e0 votre \u00e9coute\n            et ferons notre possible pour vous r\u00e9pondre rapidement.\n        <\/p>\n\n    <\/section>\n\n\n    <!-- CONTACT + FORMULAIRE -->\n    <section class=\"ameora-contact-main\">\n\n        <aside class=\"ameora-contact-info\">\n\n    <h2>Nous sommes l\u00e0 pour vous<\/h2>\n\n    <p>\n        Une question avant votre achat ou concernant une commande ?\n        Utilisez le formulaire de contact : chaque demande est lue avec attention.\n    <\/p>\n\n\n    <div class=\"ameora-contact-item\">\n\n        <span class=\"ameora-contact-label\">\n            Nous contacter\n        <\/span>\n\n        <p class=\"ameora-contact-value\">\n            Utilisez le formulaire ci-contre.\n            Nous vous r\u00e9pondrons directement par e-mail.\n        <\/p>\n\n    <\/div>\n\n\n    <div class=\"ameora-contact-item\">\n\n        <span class=\"ameora-contact-label\">\n            D\u00e9lai de r\u00e9ponse\n        <\/span>\n\n        <p class=\"ameora-contact-value\">\n            Nous faisons notre possible pour r\u00e9pondre\n            sous 24 \u00e0 48 heures ouvr\u00e9es.\n        <\/p>\n\n    <\/div>\n\n\n    <div class=\"ameora-contact-item\">\n\n        <span class=\"ameora-contact-label\">\n            Pour une commande\n        <\/span>\n\n        <p class=\"ameora-contact-value\">\n            Pensez \u00e0 indiquer votre num\u00e9ro de commande\n            afin que nous puissions retrouver rapidement\n            les informations n\u00e9cessaires.\n        <\/p>\n\n    <\/div>\n\n\n    <div class=\"ameora-contact-item\">\n\n        <span class=\"ameora-contact-label\">\n            Avant de nous \u00e9crire\n        <\/span>\n\n        <p class=\"ameora-contact-value\">\n            Pour faciliter le traitement de votre demande,\n            indiquez si possible le nom utilis\u00e9 lors de la commande,\n            le produit concern\u00e9 et une description pr\u00e9cise de votre question.\n        <\/p>\n\n    <\/div>\n\n\n    <div class=\"ameora-contact-item\">\n\n        <span class=\"ameora-contact-label\">\n            Une question fr\u00e9quente ?\n        <\/span>\n\n        <p class=\"ameora-contact-value\">\n            Vous trouverez peut-\u00eatre imm\u00e9diatement votre r\u00e9ponse\n            dans notre FAQ ou sur notre page Livraison &amp; retours.\n        <\/p>\n\n        <p class=\"ameora-contact-links\">\n            <a href=\"\/index.php\/faq\/\">Consulter la FAQ \u2192<\/a><br>\n            <a href=\"\/index.php\/livraison-et-retours\/\">Livraison &amp; retours \u2192<\/a>\n        <\/p>\n\n    <\/div>\n\n<\/aside>\n\n<section class=\"ameora-contact-form\">\n            <div class=\"ameora-contact-form-intro\">\n                <h2>Envoyez-nous un message<\/h2>\n                <p>\n                    Remplissez le formulaire ci-dessous.\n                    Nous reviendrons vers vous d\u00e8s que possible.\n                <\/p>\n            <\/div>\n\n\n<div id=\"ameora-contact-form-slot\"><\/div>\n<div class=\"ameora-contact-map\" id=\"ameora-map-slot\">\n    <div class=\"ameora-map-consent\">\n        <span class=\"ameora-map-label\">            Localisation\n        <\/span>\n        <h3>Afficher la carte<\/h3>\n        <p>\n            Google Maps est un service externe.\n            La carte sera charg\u00e9e uniquement si vous acceptez\n            les cookies Marketing.\n        <\/p>\n        <button type=\"button\" class=\"ameora-map-consent-button wpconsent-open-preferences\">\n            G\u00e9rer mes pr\u00e9f\u00e9rences\n        <\/button>\n        <a class=\"ameora-map-external\" href=\"https:\/\/www.google.com\/maps\/search\/?api=1&amp;query=Route+Cantonale+19+1426+Concise+Suisse\" target=\"_blank\" rel=\"noopener noreferrer\">\n            Ouvrir l\u2019adresse dans Google Maps \u2192\n        <\/a>\n    <\/div>\n<\/div>\n\n        <\/section>\n\n    <\/section>\n\n\n    <!-- R\u00c9ASSURANCE -->\n    <section class=\"ameora-contact-support\">\n\n        <div class=\"ameora-contact-support-header\">\n\n            <h2>Comment pouvons-nous vous aider ?<\/h2>\n\n            <p>\n                Pour une r\u00e9ponse plus rapide, indiquez simplement\n                le sujet de votre demande et les informations utiles.\n            <\/p>\n\n        <\/div>\n\n\n        <div class=\"ameora-contact-support-grid\">\n\n            <article class=\"ameora-contact-support-card\">\n\n                <span class=\"ameora-contact-support-icon\">\n                    01\n                <\/span>\n\n                <h3>Question produit<\/h3>\n\n                <p>\n                    Une question sur un charm, un bracelet,\n                    un collier ou leur compatibilit\u00e9 ?\n                <\/p>\n\n            <\/article>\n\n\n            <article class=\"ameora-contact-support-card\">\n\n                <span class=\"ameora-contact-support-icon\">\n                    02\n                <\/span>\n\n                <h3>Suivi de commande<\/h3>\n\n                <p>\n                    Indiquez votre num\u00e9ro de commande\n                    pour nous permettre de retrouver rapidement votre dossier.\n                <\/p>\n\n            <\/article>\n\n\n            <article class=\"ameora-contact-support-card\">\n\n                <span class=\"ameora-contact-support-icon\">\n                    03\n                <\/span>\n\n                <h3>Livraison &amp; retours<\/h3>\n\n                <p>\n                    Retrouvez \u00e9galement les informations essentielles\n                    dans notre page Livraison &amp; retours.\n                <\/p>\n\n            <\/article>\n\n        <\/div>\n\n    <\/section>\n\n\n    <!-- CTA -->\n    <section class=\"ameora-contact-cta\">\n\n        <h2>Envie de d\u00e9couvrir la collection ?<\/h2>\n\n        <p>\n            Parcourez nos charms, bracelets et colliers\n            et trouvez le bijou qui vous ressemble.\n        <\/p>\n\n        <a class=\"ameora-contact-button\" target=\"_blank\" href=\"\/index.php\/shop\/\">\n            D\u00e9couvrir la collection\n        <\/a>\n\n    <\/section>\n<script>\ndocument.addEventListener('DOMContentLoaded', function () {\n\n    const form = document.getElementById('wpforms-115');\n    const slot = document.getElementById('ameora-contact-form-slot');\n\n    if (form && slot) {\n\n        const originalWrapper = form.closest('.wp-block-wpforms-form-selector');\n\n        slot.appendChild(form);\n\n        if (originalWrapper) {\n            originalWrapper.style.display = 'none';\n        }\n    }\n});\n<\/script>\n\n<script>\n(function () {\n\n    const ameoraMapUrl =\n        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